How do I make a payment?

Session retainer fees are due at the time the booking is made. Our online booking system is a secure way for us to accept debit/credit card payments. If you would prefer to complete your booking by phone or in-person, please reach out to us by phone to make arrangements.

Can I use a gift card to pay for my limited edition session?

Yes, absolutely! When booking your limited edition session with a gift card be sure to enter the fit card at the time of booking. Our online booking system currently only accepts the gift cards when a new session is being booked.

What type of images are included?

Unless mentioned specifically in the details of the limited edition session, no images, prints, or other products are included in the session creation/retainer fee. We do offer a special rate on all of our images/prints/products for our limited edition sessions including the option to pre-purchase an image collection at a special rate at the time of booking. Certain products may be exclusive to our limited edition sessions meaning they are not offered during our regular sessions.

How do I select my images?

Once your images are ready to be viewed, we will meet for an Ordering Appointment. During this appointment we will preview the completed images with you, discuss the images/products included in any prepaid collection, and finalize your final image/product order. Additional products may be available for purchase at the Ordering Appointment and can be added to the your order at that time. All images and products must be purchased at a Ordering Appointment.

What if I need to cancel my session?

In the event that you need to cancel your limited edition session, the non-refundable retainer will be forfeit. 

FAQ